Dear Paul and Patrice,
I just wanted to thank you for the amazing service you provided this holiday season.
I had ordered a Hoffman’s Playland print for my parents, and I really feel like you went above and beyond to help me out.
I’m so grateful that you delivered the gift right to their doorstep and my parents told me how beautiful the package looked. You made time to do this on Christmas Eve! Because of your personal service, my parents were able to have their gift for Christmas, even though I couldn’t be there myself to give it to them.
It was just a pleasure to work with you and I really appreciate all of your help in making a special gift for my parents.
Thank you, again, and best wishes,